Interesting post on another blog here about how websites, by giving information in a non-personal way (i.e. you don't have to talk to someone) can make less effective an organisation that thrives on interpersonal contact.
Finally got round to booking a quiet day today. Had a phone conversation with a friend in Darlington last night who encouraged me to do less and reflect more. That doesn't come naturally, and in my head I know that busyness doesn't equal effectiveness, but 'look busy' is one of my default settings, and it takes a lot of effort to snap out of that.
O Lord, give me the wisdom of Ronald Reagan. (The sign on his desk read 'hard work never killed anyone but I figure, why take the risk?)